Member-only story
From founder sales, to sales team.
What could possibly go wrong??
The light bulb moment happened for me in a small meeting room in our office. For years we had worked hard on growing our sales with new products, exciting marketing campaigns, and both junior and experienced hires. This morning, the sales team met in our little meeting room. After asking them about progress, four pairs of big eyes were trained on me and one blurted out “we have no idea what we are doing”. That’s when I knew something had to change. Dramatically, and immediately.
Wind back. When we started our company I was initially the main sales person in the company. For a while, that was enough, but then came the point when we felt that our product was ready for more users, and that there was more market to cover than what I could handle on my own. That is when we started on the journey to try to go from founder-led sales, to a sales team selling, and oh boy did I underestimate how difficult that would be.

The Founder Passion
Before I go on to share the important learning I made on how to scale your sales efforts, I want to say that there are many reasons why a founder should not let go of the sales function prematurely. One key reason is that, as a founder, you are one of the most passionate advocates of your product. Very few others will run through walls for the success…